VOICE & PHONES
Voice & Phones. The front desk answers with context.
Cloud phone lines built into ConnectSAW — see who is calling with their chart at hand, text back a missed call automatically, and keep every voicemail and follow-up in the same workspace as the rest of the practice.
TEAM CONVERSATION
Keep the team in the loop.
The new patient paperwork is ready to review.
Thanks. I’ll take the next step.
Internal conversations stay separate from patient threads.
MADE FOR YOUR EVERYDAY
Less friction.
More room to care.
The chart beside the call
When a patient rings, the team sees who it is and what is already underway — appointments, balances, open requests — before anyone picks up.
Missed calls that follow up
A missed call can text the patient back automatically and open a follow-up task with an owner and a due time. No callback list on paper.
Voicemail in the inbox
Voicemails land in the same workspace as texts and emails, beside the patient’s thread — nothing lives only on a handset.
A SIMPLER WAY THROUGH
A clear next step.
- 1
Keep your numbers
The practice numbers you have move over with you — patients keep dialing exactly what they dial today.
- 2
Answer with the record
Calls ring on desk phones or at the desktop, with the caller’s details a glance away.
- 3
Close the loop
Missed calls and voicemails become tasks with owners, so every call ends in a next step instead of a note beside the monitor.
A FEW GOOD QUESTIONS
The details,
made clear.
Do we keep our phone number?
Yes. Practice numbers are ported over as part of setup, and patients keep dialing the numbers they already know.
Does it replace our desk phones?
It works both ways: with internet-connected desk phones at the front desk and as a calling screen on the desktop, so the team can answer wherever they are working.
Is calling separate from the rest of ConnectSAW?
No — Voice is a ConnectSAW product. Calls, texts, voicemail, tasks and the patient record live in one workspace with one login. Book a demo to see it against your practice’s call flow.