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A welcoming dental front desk with a team member ready to help

CONNECT · AUTOMATE · WIN

A little less busy.
A lot more connected.

15 tools. One connected dental office.
More room for the people in front of you.

Meet ConnectSAW
BUILT AROUND YOUR FRONT DESKDiscover the collection

THE COMMAND CENTER

One screen.
The whole front desk.

See the work. Know the next step.

New England Dental LLCDanbury
  • MessagesSMS & 2-Way Text
  • Digital FormsIntake & eSign
  • PatientsRecords & History
  • EmailSecure & Encrypted
  • PaymentsText-to-Pay
  • FaxSend & Receive
  • ScheduleAppointments
  • TasksTo-Do & Follow-Up
  • Team ChatInternal Messaging
  • InsuranceEligibility & CheckComing soon: Soon
  • ReviewsMonitor & Respond
  • RemindersCalls, Texts & EmailsComing soon: Soon
  • Add PatientNew Registration
  • TeamStaff & Invitations
  • SettingsPractice & Security
Form signedReady for the team
Payment receivedOne less follow-up

Illustrative product view · Sample activity

MESSAGES + EMAIL + SECURE DELIVERY

A conversation.
Never a loose end.

One shared inbox for patient texts.
The context your whole team needs, right there.

The ConnectSAW Messages inbox: five patient text threads on the left and an open conversation on the right, where a patient books Thursday at 2, with reply and internal-note tabs below.The ConnectSAW Messages inbox: five patient text threads on the left and an open conversation on the right, where a patient books Thursday at 2, with reply and internal-note tabs below.
Messages · Illustrative product view
A simpler conversationPatient text · Example

Can I complete my forms before I arrive?

Of course. We’ll send a link right here.

All in the same thread

Everyone sees the thread.

Two-way texts and internal notes.

The details stay close.

Photos, attachments and forms.

Email belongs here, too.

Practice email with coded secure delivery.

DIGITAL FORMS + TEXT-TO-PAY

Less paper.
More possibility.

A form to sign. A balance to settle.
Give patients a simpler way to do both.

Ready before the visit.
The ConnectSAW Forms screen shows three published templates: HIPAA Consent, Medical History and New Patient Intake. Each has its field count, submissions, and send, duplicate and edit actions.The ConnectSAW Forms screen shows three published templates: HIPAA Consent, Medical History and New Patient Intake. Each has its field count, submissions, and send, duplicate and edit actions.
Intake. Consent. Signature.On their phone.

Create and send forms from one workspace.

One link. A simpler payment.
Send linkPay by cardSee receipt

Text-to-pay · Illustrative receipt and amount

THE WORKFLOW AT THE HEART OF IT ALL

From “who’s on it?”
to “it’s handled.”

Give the next step a name, an owner and a status.
So the work keeps moving, even when the desk gets busy.

  1. 01 · A REQUEST

    A patient texts.

    “Can you call me about my visit?”

  2. 02 · A NEXT STEP

    A task to follow.

    Call back about the appointment.

  3. 03 · AN OWNER

    Someone takes it.

    Assigned to the front-desk team.

  4. 04 · A CLEAR STATUS

    The loop closes.

    Completed. Visible to the team.

The ConnectSAW Tasks list: six tasks with type and priority tags, assignees and statuses, from reviewing a new-patient intake to returning a missed call.The ConnectSAW Tasks list: six tasks with type and priority tags, assignees and statuses, from reviewing a new-patient intake to returning a missed call.
Tasks · Illustrative product view and workflow

ONE CONNECTED COLLECTION

Fifteen tools.
One beautiful flow.

Made for the way a dental office actually works.

01

Connect with people.

Every conversation, together.

Messages

Two-way texts. One shared inbox.

Email

Practice email. Secure delivery.

Fax

Documents without the machine.

Reviews

See and respond to Google reviews.

02

Keep the day moving.

From the first visit to the final follow-up.

Reminders

Scheduled confirmations and recalls.

In development

Insurance

Eligibility and benefits workflows.

In development
03

Bring it all together.

A clear picture. A team in sync.

Tasks

Every task has an owner.

Team

The right access for every role.

Products marked “In development” are planned capabilities. Availability varies by setup and plan.

A patient comfortably using a phone in a bright dental waiting room

ON THEIR PHONE. ON YOUR SIDE.

A simpler visit.
Before it begins.

Less paperwork. Fewer handoffs.
A more connected patient experience.

  1. 01

    Connect

    Start with a message.

  2. 02

    Prepare

    Complete forms on a phone.

  3. 03

    Visit

    Keep the appointment in view.

  4. 04

    Pay

    Settle up with a link.

CONFIDENCE, BUILT IN

Personal care.
Thoughtful protection.

Encrypted dataRole-based accessAudit trails

Designed to support HIPAA-compliant workflows.

YOUR NEXT CHAPTER

Meet your new
front-desk feeling.

Let’s show you around