APPOINTMENT REMINDERS · EXPANDED WORKSPACE IN DEVELOPMENT
Dedicated workspace in developmentA timely nudge. A better prepared day.
Configure appointment reminders in practice settings today. The dedicated Reminders workspace and broader recall experience are still in development.
PLANNED REMINDER EXPERIENCE
A little more prepared.
MADE FOR YOUR EVERYDAY
Less friction.
More room to care.
Choose the timing
Enable appointment reminders and set the lead times before a scheduled visit.
Use the configured channels
Email reminders are supported; SMS requires an approved, configured practice number. Delivery follows patient contact and consent settings.
A broader experience ahead
A dedicated reminder workspace and recall workflows remain planned capabilities.
A SIMPLER WAY THROUGH
A clear next step.
- 1
Set the reminder timing
An authorized administrator enables reminders and chooses the appointment lead times in practice settings.
- 2
Check delivery readiness
Confirm the patient’s contact information, communication consent and your practice’s channel setup.
- 3
Prepare for the visit
Eligible scheduled appointments receive reminders at the configured times, with a way for patients to confirm.
Appointment reminders are available through practice settings. The dedicated reminders workspace and recall workflows shown in the preview are still in development.
A FEW GOOD QUESTIONS
The details,
made clear.
Can I turn on automatic appointment reminders now?
Yes. Authorized administrators can enable appointment reminders and configure their timing in practice settings. Sending depends on appointment eligibility, patient consent and configured delivery services.
Which delivery channels are supported?
Appointment reminders support email and SMS. SMS requires an approved, configured practice texting number and eligible patient consent. Automated voice reminders are not part of this offer.
Why is the Reminders product marked in development?
The label refers to the dedicated workspace and broader recall experience. Configurable appointment reminders already exist in practice settings; those should not be confused with the planned expanded product.