Your Dental Practice.
In Sync.
Every conversation becomes action.
Fifteen tools. One beautifully connected patient experience.
Every message, form, payment and fax becomes a task with an owner and a due time, in one place your whole front desk can see.
- Built for Eaglesoft, Dentrix and Open Dental offices
- HIPAA-compliant workflows
- Your data stays yours
One screen.
The whole front desk.
Illustration: notifications arriving around the ConnectSAW dashboard. A patient message, a signed intake form, a completed payment and a confirmed appointment.
Sample dashboard activity shown for illustration.
- MessagesSMS & 2-Way Text
- Digital FormsIntake & eSign
- PatientsRecords & History
- EmailSecure & Encrypted
- PaymentsText-to-Pay
- FaxSend & Receive
- ScheduleAppointments
- TasksTo-Do & Follow-Up
- Team ChatInternal Messaging
- InsuranceEligibility & CheckComing soon: Soon
- ReviewsMonitor & Respond
- RemindersCalls, Texts & EmailsComing soon: Soon
- Add PatientNew Registration
- TeamStaff & Invitations
- SettingsPractice & Security
Four things that happen
without anyone chasing them.
The modules, up close
A text becomes
a task.
Two-way texting in one shared inbox the whole team can see. Photos, attachments and forms sit right in the thread. Nothing waits in one person’s phone.
See the whole flow
Signed at home.
Filed to the chart.
Intake and consents signed on the patient’s phone. The signed PDF files itself to the chart.
Nothing lives in
one person’s head.
Everything that comes in becomes a task with an owner, a status and a due time. Nothing lives in one person’s head.
Text the link.
Watch it clear.
Text a payment link. The patient pays by card on their phone; the receipt and the record post themselves.
The schedule fills
itself in.
Appointments, confirmation texts and reschedules, with the patient’s reply sitting right next to the slot.
Five steps.
Zero dropped balls.
First contact
A text or a call becomes a patient record and a task.
Forms, before the chair
Intake and consents signed at home.
Confirmed and reminded
The schedule fills itself in.
The visit
The front desk sees the whole story on one screen.
Settled the same day
Payment requested, paid, and posted.
5 steps, one flow, zero sticky notes.
Your whole dental office, under
one umbrella.
PATIENT COMMUNICATION
Messages
Two-way texting in one shared inbox the whole team can see. Photos, attachments and forms sit right in the thread.
INTAKE & SIGNATURES
Digital Forms
Intake and consents signed on the patient’s phone. The signed PDF files itself to the chart.
THE PATIENT RECORD
Patients
One record per patient: every message, form, payment, fax and appointment on a single timeline.
SECURE CORRESPONDENCE
Practice email in the same window as everything else. Plus coded, secure delivery for anything carrying patient information.
See how secure email worksGETTING PAID
Payments
Text a payment link. The patient pays by card on their phone; the receipt and the record post themselves.
DOCUMENT DELIVERY
Fax
Send and receive faxes without the machine, with your practice letterhead on the cover page.
APPOINTMENTS
Schedule
Appointments, confirmation texts and reschedules, with the patient’s reply sitting right next to the slot.
THE WORKFLOW ENGINE
Tasks
Everything that comes in becomes a task with an owner, a status and a due time. Nothing lives in one person’s head.
INTERNAL COMMUNICATION
Team Chat
Internal messages and group chats, kept out of the patient thread. Replaces the sticky notes on the monitor.
ELIGIBILITY & BENEFITS
Insurance
Eligibility and benefits checked before the patient sits down, attached straight to the record.
See what’s comingPRACTICE REPUTATION
Reviews
See new Google reviews as they land, get told about the bad ones first, and reply without leaving ConnectSAW.
RECALL & CONFIRMATIONS
Reminders
Confirmations and recall reminders that go out on schedule, so the callback list empties itself.
NEW PATIENT INTAKE
Add Patient
A new patient registered in one screen, ready to text, schedule and send forms to.
STAFF & ACCESS
Team
Invite staff, set what each role can see, and switch access off in one click when someone leaves.
PRACTICE CONFIGURATION
Settings
Practice details, roles and security switches in one place, not seven support tickets.
Everything, beautifully
connected.
Diagram: twelve ConnectSAW modules arranged around the ConnectSAW mark, each connected to the centre. Every module is a link to its section.
Practice email, and the kind you can
send records with.
Secure email, when it carries patient information
Records, referrals and anything with patient information go out as a secure link instead of an attachment. The recipient gets a one-time six-digit code by text, or by email if they won’t give out a mobile number. They enter it and read the message on our page. Nothing is readable until it’s unlocked, nothing sits in a personal inbox, and nothing rides along in a forward.
- One-time code
- Nothing readable until unlocked
- Every open logged
Everyday practice email
Connect the practice’s Gmail or Outlook account and read, reply and send from inside ConnectSAW. Staff never handle the password. Every message is logged against the patient it belongs to. And when someone leaves, you switch their access off. No password change, no scramble, no shared login.
- No shared passwords
- Logged to the patient
- Access off in one click
How a secure message travels
- 1
You write it and choose “Send securely.”
Same compose window, one extra choice.
- 2
They get a link and a code.
The code goes by text, or by email if there’s no mobile number. You pick, at send time.
- 3
They enter the code and read it.
Attachments included. Every open is written to the audit log.
Sending to another dental or medical office? Choose the email code: most offices will not hand out a mobile number, and that is exactly the case this was built for.
Secure delivery supports HIPAA-compliant workflows. It does not replace your practice’s own policies, training or a signed Business Associate Agreement. We’ll cover all three on the demo call.3
2 kinds of email. One window. No second subscription.
Built for the software your practice
already runs.1
- Eaglesoft
- Dentrix
- Open Dental
- CareStack
- Curve
Product names are the trademarks of their respective owners. ConnectSAW is an independent product and is not affiliated with or endorsed by any of them.4
PMS sync is in active development, with Eaglesoft first. Here’s exactly what the connection covers, so you can see where your practice will stand. Ask us on the demo call and we’ll tell you honestly where your system is in the queue.
What data syncs from your practice management system1
| What syncs | Into ConnectSAW | Back to your PMS |
|---|---|---|
| Patients & demographicsName, date of birth, phone, address, email | Yes | Yes |
| Appointments & statusWhat’s booked, confirmed, arrived or cancelled | Yes | Yes |
| Treatment plansPlanned treatment and what’s still outstanding | Yes | Not available |
| Procedure codesCDT codes, mapped to the way your office words them | Yes | Not available |
| Insurance & guarantor accountsPlan, subscriber, and who’s responsible for the balance | Yes | Not available |
| Claims & payment typesSubmitted claims and how each one was paid | Yes | Not available |
| Images from your PMSPhotos already stored on your system | Yes | Not available |
| X-raysRadiographs, for reference alongside the chart | Yes | Not available |
| PaymentsCard payments taken in ConnectSAW post back to the ledger | Yes | Yes |
| Practice KPIs & analyticsProduction, collections and visit counts | Yes | Not available |
| Risk scores & predictionsWhere your practice management system already produces them | Yes | Not available |
Patients & demographics
Name, date of birth, phone, address, email
Into ConnectSAWYesBack to your PMSYesAppointments & status
What’s booked, confirmed, arrived or cancelled
Into ConnectSAWYesBack to your PMSYesTreatment plans
Planned treatment and what’s still outstanding
Into ConnectSAWYesBack to your PMSNot availableProcedure codes
CDT codes, mapped to the way your office words them
Into ConnectSAWYesBack to your PMSNot availableInsurance & guarantor accounts
Plan, subscriber, and who’s responsible for the balance
Into ConnectSAWYesBack to your PMSNot availableClaims & payment types
Submitted claims and how each one was paid
Into ConnectSAWYesBack to your PMSNot availableImages from your PMS
Photos already stored on your system
Into ConnectSAWYesBack to your PMSNot availableX-rays
Radiographs, for reference alongside the chart
Into ConnectSAWYesBack to your PMSNot availablePayments
Card payments taken in ConnectSAW post back to the ledger
Into ConnectSAWYesBack to your PMSYesPractice KPIs & analytics
Production, collections and visit counts
Into ConnectSAWYesBack to your PMSNot availableRisk scores & predictions
Where your practice management system already produces them
Into ConnectSAWYesBack to your PMSNot available
Availability varies by practice management system and plan.
Know what’s covered
before the patient sits down.2
Real-time eligibility
Benefits breakdown on the chart
Checks that run before the day begins
Insurance verification is in active development. It arrives connected to the systems your practice already uses.
AI that does the typing.
Not the deciding.2
Working today, and it isn’t AI
ConnectSAW already turns every message, form, payment and fax into a task with an owner, a status and a due time. That runs on rules, not a model, which is why it is predictable and why it is already in daily use. The four below are what we’re adding on top.
Call summaries
When a patient calls, you get the number, the reason and a short written summary you can act on, instead of a note nobody can read.
Intent → task
The call or message gets categorised as scheduling, billing, records or emergency, and the follow-up task is opened, assigned and dated for you.
Insurance card autofill
The patient photographs their card and the intake form fills itself in, for them to check before signing.
Suggested replies
A first draft of the text back, in your practice’s voice. A person always presses send.
These four are on the roadmap and are not part of ConnectSAW today. We’d rather say that here than on your first invoice.
What’s here, and what’s
next.
Here today
Messages, digital forms, payments, fax, schedule, tasks, team chat and secure email. Live at the front desk now.
Coming Fall 20275
e-Prescriptions
FALL 2027Prescriptions written and sent electronically, straight from the patient’s record.
Billing
FALL 2027Claims, statements and collections: the money side of the practice, inside ConnectSAW.
Patient information, handled
like patient information.
- HIPAA-compliant workflows3
- Encrypted fields, mandatory two-factor, a real audit log, and a BAA before any patient information moves.
- One login for the whole front desk
- Front desk, provider, billing, office manager: each role sees what its job needs, and access switches off in one click.
- Your data stays yours
- Your practice is isolated by the database itself on every query, and you can export what you have put in.
Encrypted in transit and at rest
Every connection is TLS. Sensitive patient fields are individually encrypted in the database with AES-256-GCM, not just the disk underneath it.
Every practice separated
Your practice’s data is isolated by the database itself, on every single query: a rule the database enforces, not a filter the application remembers to add.
Roles that actually restrict
Front desk, provider, billing, office manager: each person sees what their job needs. Build a custom role when none of ours fits yours.
Two-factor, for everyone
Every user, every login. A code by email, or an authenticator app. There is no switch to turn it off.
A real audit log
Who opened what, when, and from where. That includes every time a secure message was unlocked. Exportable when your compliance officer asks.
BAA available
We sign a Business Associate Agreement with your practice before any patient information moves. Ask for it on the demo call.
HIPAA compliance is shared work. ConnectSAW provides the safeguards, the audit trail and the agreement; your practice’s own policies, training and access decisions do the rest. We’ll walk through where the line sits before you sign anything.3
One platform.
One bill.
We price per practice, after we’ve seen how yours works.
Practice size, how many people are on it, and which modules you switch on all move the number, so we’d rather quote you honestly than post a price that doesn’t fit. Here’s what a demo actually is: a walkthrough of ConnectSAW against your own front-desk workflow, and a written quote for your practice.
- Your data stays yours
- Export whenever you want
- We do the setup with you
Every conversation becomes
action.
See it on
your own front desk.
- 1
You send us a note.
Practice name, your name, and what you’re running today.
- 2
We reply with two times.
Usually the same working day.
- 3
We walk your workflow, then send a quote.
Thirty minutes, on your screen, with your questions.
Or write to us at hello@connectsaw.com
Please don’t send patient information to this address. It’s a regular mailbox, not a secure one.